Need help with sizes?
Our shoes follow standard European sizing, but fit can vary between styles due to differences in materials, construction, and lasts.
Whenever a style fits differently than usual, we note this directly on the product page, above the sizing selection.How to measure:
1. Stand on a flat surface with your heel against the wall.2. Place a ruler on the floor, aligned with your foot.3. Measure from the heel to your longest toe. Use the chart above to identify your size.
Still unsure which size you should choose? - Please send an email to support@flattered.com
Easy returns within 30 days of delivery (14 days for sale items). Exchanges and returns for store credit are free of charge.
Read more about shipping and returns here.
Start your return here.
Proper care will help your shoes retain their appearance and last longer.
Before first wear, protect leather and suede with The Leather Protector. Reapply regularly to help shield the surface from water, dirt and stains.
Condition smooth leather occasionally with The Leather Nourisher to keep it soft and supple. Suede should instead be gently cleaned with a suede brush.
If your shoes become wet, allow them to dry naturally, away from direct heat. Use shoe trees or paper to help maintain their shape, and let them rest between wears.
Check the soles regularly and visit a cobbler before they become heavily worn. Store your shoes clean and dry in the dust bag provided.
We work with family-run factories in Spain, Portugal, and Italy, building long-term partnerships grounded in shared craft and a belief in making things that last.
70% of our products are made in factories powered primarily by solar energy.
All leather used in our products is a by-product of other industries and sourced from Leather Working Group-certified tanneries.
By producing in small, specialised factories and using carefully selected materials, we create products designed to be worn and appreciated for years.
